Care Instructions for Accessories

To help prolong the life of your accessories we recommend following the below instructions:

• Avoid exposure to chemicals: Keep your fashion jewelry and keychains away from chemicals such as perfumes, lotions, hairsprays, and cleaning products. These chemicals can tarnish or damage the metal, fade colors, or cause other forms of deterioration.
• Store them properly: When you're not wearing your fashion jewelry or keychains, store them in a dry and clean place. Use individual pouches or jewelry boxes to prevent scratching or tangling with other items.
• ALL our accessories come delivered in individual pouches designed for you to reuse and store your fashion jewelry in.  
• Clean gently: Regularly clean your fashion jewelry and keychains to maintain their shine and appearance. Use a soft cloth or a jewelry cleaning cloth to gently wipe off any dirt or fingerprints. Avoid using harsh chemicals or abrasive materials that can scratch or damage the surfaces.
• Avoid water exposure: Remove your fashion jewelry and keychains before swimming, showering, or engaging in activities that involve water. Prolonged exposure to water can cause discoloration, rusting, or other forms of damage, especially for items with delicate or porous materials like leather or fabric.
• Take care of delicate materials: If your fashion jewelry or keychain contains delicate materials like gemstones, or beads, handle them with care. Avoid pulling or tugging on them, as it can cause breakage. Store these items separately to prevent scratching or damage.
• Avoid excessive force or pressure: Be gentle when handling your fashion jewelry and keychains. Avoid applying excessive force or pressure, as it can bend or break the metal, snap chains, or cause other forms of damage.
• Check for loose parts: Regularly inspect your fashion jewelry and keychains for loose parts, such as stones, clasps, or charms. If you notice anything loose or damaged, have it repaired as soon as possible to prevent further issues. 
• Avoid extreme temperatures: Extreme heat or cold can affect the integrity of fashion jewelry and keychains. Avoid leaving them in direct sunlight, near heaters, or in freezing temperatures for extended periods.

At HLC Homestead, we want to make sure everyone understands our policy.

Once an item leaves our warehouse, we can't be responsible for any damage or issues that may happen. Things like how it's handled during shipping or factors beyond our control can affect the item's condition.

But here's the important part: We truly care about your satisfaction. If there's any damage due to poor manufacturing or something similar, we'll do our absolute best to make things right. Our customer service team is here to help and find a solution that leaves everyone happy.

We value your trust and want to build a good relationship with you. So, if anything goes wrong, just reach out to us. We're committed to making sure you have a positive experience and we'll do whatever we can to achieve that.

Your happiness matters to us at HLC Homestead, and we're here to support you every step of the way.